we hope you are happy with your purchase.

However, you can ask for a full refund or exchange if the product is defected or damaged.

How can you apply for a refund:

1- refunds only made for the defected and damaged products.

2- you must take a clear picture of the product within 24 hours from receiving your order.

3-After receiving your return request, we will process your return or exchange.

Please allow at least 3 days to process your return or exchange.

We will contact you immediately to arrange a refund.

The following items cannot be returned or exchanged: • unfortunately we are not responsible if you pick a wrong shade. However, we definitely can help you picking your shade before making your purchase, just Dm us.

•If you have any questions concerning our return policy, please contact us at:

01063396256

officiallavay@gmail.com